Terms

Welcome to The Baking Agent! By accessing this website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. Services

The Baking Agent offers made-to-order baked goods for local delivery, pick-up, and nationwide shipping within the United States. We reserve the right to withdraw or cancel any product or service at our discretion without notice.

2. Payment & Orders

All orders must be paid in full at the time of purchase. We accept major credit and debit cards through our secure checkout system. Orders are considered final once placed—no modifications can be made after the order deadline has passed.

3. Order Schedule

Weekly cookie and brownie drops open on Wednesdays. Orders must be placed by Friday at 12 PM (noon ET) for fulfillment the same week. Deliveries are made between Saturday and Monday.

4. Shipping & Delivery

We do our best to ensure your treats arrive fresh and intact. However, The Baking Agent is not liable for delays, damages, or losses caused by third-party carriers (e.g. USPS, UPS). Please double-check your shipping information at checkout.

5. Allergens & Ingredients

All products are made in a kitchen that may process common allergens including wheat, dairy, eggs, nuts, and soy. We do not guarantee allergen-free items. Ingredient lists are available on request.

6. Intellectual Property

All content, branding, photos, and product names on this site are the property of The Baking Agent and may not be used or reproduced without written permission.

7. Acceptable Use

Customers agree not to use this site or its content for unlawful, abusive, harassing, defamatory, or disruptive behavior. We reserve the right to refuse service, disable accounts, or cancel orders for violations.

8. Liability

While we strive to provide accurate product descriptions and information, The Baking Agent is not responsible for typographical errors, website downtime, or unintentional inaccuracies.

9. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of the site after changes means you accept the updated terms.

If you have any questions, feel free to contact us at info@thebakingagent.com.

Last updated: July 19, 2025